Legal Services of Eastern Missouri (LSEM), the St. Louis Regional Health Commission (RHC), and Saint Louis University’s (SLU) Center for Health Law Studies, have partnered to pilot a Medicaid Expansion HelpLine to aid Missouri residents in Medicaid enrollment. The HelpLine consists of trained volunteers to help answer questions regarding qualifications, navigation of the application, and any other questions about expansion. Since its launch, the HelpLine has aided almost 300 callers and completed over 100 applications for review.
Currently, volunteers taking calls are St. Louis University Law students enrolled in the University’s Medicaid Expansion Health Law, Policy, and Advocacy class. The class, taught by Samantha Schrage and Geog Oliver from LSEM, Rosetta Keeton from the RHC, and Sidney Watson from SLU, teaches students Medicaid law and eligibility, counseling skills, and how to assist individuals in completing a Medicaid application. Students are also taught about other resources in the St. Louis area for obtaining Medicaid application assistance and Medicaid-covered services.
The HelpLine can be reached at 888-686-1744 with students standing by to answer calls related to Medicaid expansion, coverage, applications, and other resources. Callers are encouraged to leave a message over voicemail and can expect to be called back within 24 hours or on the next business day.
In-Person Application Help
For individuals seeking assistance with their Missouri Medicaid application, St. Louis University Law students will be available at the Urban League on Wednesdays throughout the month of April to answer questions and help fill out applications. Scroll down or click the button below to find a flyer with the dates and times of the Urban League’s Walk-In Wednesdays.