Professional Development

This three-part series is ideal for teams looking to build foundational understanding of trauma-awareness and care.

Part 1: What Are Trauma & Toxic Stress?

Trauma and stress impact the way each of us move through the world, including how we show up at work. This training builds a common understanding of trauma and its impact on our brains, bodies, and engagement with the world around us.

Part 2: Self-Care is the Best Care

Interfacing with customers and community members is critical and can take a toll on your own mental health and well-being. To support others, individuals must first be healthy and well themselves. This training imparts the importance of prioritizing your own self-care, strategies for making self-care a daily activity, and ways to increase community care amongst staff to build an organizational culture of care.

Part 3: Mapping & Addressing Stress in Our Workplace

To effectively address the trauma and toxic stress impacting an organization, we must first unpack the historical and community traumas as well as day-to-day trauma and stressors your clients and staff are facing. Together we map and analyze the unique context of your organization and identify areas to address.

Looking to go beyond trainings to assess your policies and workplaces? These two trainings are ideal for workplace leaders, particularly in Human Resources, Operations, and/or Facilities.

Is Your Physical Environment Trauma-Informed?

The physical environment can promote or prohibit a sense of safety, calm, and de-escalation for staff and clients. Our team will:

• Share best practices in creating trauma-informed spaces
• Understand how your space is used by your team, customers, and/or stakeholders
• Assess your workplace(s) through the lens of trauma-informed spaces
• Identify what is working well and provide recommendations for changes you can make to be more trauma-informed

Are Your Policies Trauma-Informed?

Trauma-informed policies maximize employee safety, trustworthiness, choice, collaboration, and empowerment. Our team will:

• Share best practices in creating trauma-informed policies
• Review all your organizational policies through the lens of trauma-informed policies and systems
• Identify what is working well and provide recommendations for changes you can make to be more trauma-informed

Ideal for customers and community members; designed as a three-part series

Part 1 – Know Thyself: We’re More than Our Experiences

Traumatic experiences occur more often than we think. We tend to overlook the impact traumatic experiences and everyday stressors have on us. We help participants understand the impact chronic trauma and toxic stress have on our social, emotional and health outcomes and how to begin viewing individuals through a lens of trauma.

Part 2 – Self Care is the Best Care

Interfacing with customers and community members is critical and can take a toll on your own mental health and well-being. To support others, individuals must first be healthy and well themselves. This training imparts the importance of prioritizing your own self-care, strategies for making self-care a daily activity, and ways to increase community care amongst staff to build an organizational culture of care.

Part 3 – Together We Triumph Over Trauma

Trauma can be widespread, impacting individuals and communities. However, Community Care can limit the impact of trauma. We will learn about the importance of community-care as a way to combat trauma and identify tools and strategies to build supportive communities.

These two trainings are ideal for staff interfacing with the public/customers

Serving Those Who Have Experienced Trauma

Shifting from, “What’s wrong with you?” to “What happened to you?” can transform how you understand and interact with individuals impacted by trauma. We develop tools to change your internal questions.

Trauma-Informed Community Building: 2-Part Series

Part 1: Explore the prevalence and impact of trauma in the communities with whom they work with an emphasis on historical trauma

Part 2: Learn about models for strengthening community in trauma-affected neighborhoods and begin applying a trauma lens to your work

These two trainings are ideal for supervisors and people leaders

Building Skills for Difficult Conversations

When engaging with customers or colleagues navigating trauma and toxic stress, finding the right words can feel impossible. This interactive session explores brain functioning and communication in moments of stress. Participants then practice navigating difficult conversations with colleagues and customers.

Giving and Receiving Meaningful Feedback

There will always be moments of concern, conflict, and disagreement in relationship. Developing tools and strategies to give and receive feedback effectively is critical. We will unpack what barriers prevent individuals from giving and/or receiving feedback in a trauma-informed way and practice giving and receiving feedback surrounding difficult, hypothetical workplace situations.